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Understanding the Ontario Energy Support Program

The OESP is an Ontario Energy Board (OEB) program that lowers electricity bills for low-income households. The OESP provides a monthly credit to eligible customers based on combined household income and household size. The OESP credits are applied directly to eligible customers’ bills.

 If you have questions about the program, you can contact the OESP Contact Centre in the following ways:

•Call 1-855-831-8151 (toll free within Ontario)

‚Ä¢Email [email protected]

‚Ä¢Use the Bell Relay service at 1-800-855-1155 (TTY to TTY) 

The OESP Contact Centre is open Monday to Friday, from 8:00 a.m. to 9:00 p.m. ET. 


Or visit the OESP Frequently Asked Question page at:




January 18, 2016

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