Manual

The Residential Tenancies Act says that a property owner is responsible for cleaning and maintaining common areas and for fixing anything that breaks or does not work properly in your apartment. A property owner is also responsible for helping you get rid of pests like cockroaches, mice, rats, and ants.

It is your responsibility to notify a property owner about any necessary repairs in your apartment, to keep your apartment clean, and to fix anything that you or your guests break. See Sections 33 and 34 of the RTA for more information about tenant responsibilities.

Even though the Residential Tenancies Act says that a property owner must repair things that break, it can sometimes be difficult to get things fixed. The RTA provides remedies for tenants who are having problems getting a property owner to repair things.

If you are having problems getting repairs done, it is likely that your neighbours are having problems as well. If you start asking your neighbours, you might find that a bunch of you want to help each other get some of your common problems fixed.

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