Manual

Tenants can file applications at the Landlord and Tenant Board if they are having difficulty with a property owner. There are several applications that tenants can make. If you are interested making an application, you can go to your local Board office, or you can download the form from the Landlord and Tenant Board website at www.ltb.gov.on.ca. Here is a list of the most common tenant applications:

Application for a Rebate (T1)

Cost: $45

Use this form if a property owner:

ü charged illegal rent

ü collected an illegal charge

ü did not pay money they owe you under the Residential Tenancies Act.

ü did not give you information about an Order Prohibiting a Rent Increase (OPRI) that affected your unit, and charged you a higher rent than the OPRI allows

Application About Tenant Rights (T2)

Cost: Free

Use this form if a property owner or their employee:

ü entered your rental unit illegally

ü changed your lock without giving you replacement keys

ü seriously interfered with your reasonable enjoyment

ü withheld or interfered with vital services, care services, or meals

ü harassed, interfered with, obstructed, coerced or threatened you

You can also use this form if a property owner:

ü did not give you a written copy of your tenancy agreement for your care home or; your tenancy agreement did not include information about the care services and meals and/or the charges that you agreed to

ü did not give you 72 hours to get your property after the Sheriff evicted you or the property owner sold, kept or disposed of your property during this 72 hour period

Application for a Rent Reduction (T3)

Cost: $45

You can use this form if a property owner:

ü reduced or discontinued a service or facility (like removing the laundry room, parking, or party room)

ü experienced a decrease in municipal taxes and charges and you think that your rent should be lowered

Landlord did not Comply with an Agreement to Increase the Rent Above the Guideline (T4)

Cost: $45

Use this form if:

ü you and the property owner signed an Agreement to Increase the Rent Above the Guideline (Form N10), and the property owner failed to comply with all or part of what the agreement required them to do

Landlord gave notice of Termination in Bad Faith (T5)

Cost: Free

Use this form if:

ü a property owner said that they, a member of their immediate family, or a caregiver was going to move into your rental unit;

ü a property owner said that a purchaser, a member of the purchaser's immediate family, or a caregiver for the purchaser was going to move into your rental unit; or

ü a property owner claimed that the rental unit was to be repaired, renovated, converted to another use, or demolished

and your rental unit was not put to the use that was claimed in the notice.

Application about Maintenance (T6)

Cost: $45

Use this form if:

ü a property owner failed to repair or maintain the rental unit or complex

ü if a property owner failed to comply with health, safety, housing or maintenance standards.

Application about whether the Residential Tenancies Act Applies (A1)

Cost: $45

Use this form if:

ü you are not sure if the Residential Tenancies Act applies to your situation

It is important that you fill out the application using the correct form. All of the forms are available from the Landlord and Tenant Board. If you are unsure about which form to use, you can call the Tenant Hotline at 416-921-9494.

If there is more than one tenant involved in an application, the cost is $45 for the first tenant and $5 for each additional tenant. You will also be asked to submit a Schedule of Parties form for each additional applicant, which is a form available at the Landlord and Tenant Board website. It is important that everyone who is listed as an additional party signs the application.

Once you have filed your application at your local LTB Office, you will be given a Notice of Hearing. On the application, there will be a notice period that states how much notice you must give the property manager before the hearing. It is your responsibility to give the property manager the Notice of Hearing and a copy of the application before the notice period ends.

After you have given the property owner the Notice of Hearing and a copy of the application, you must file a Certificate of Service with the Landlord and Tenant Board. The Certificate of Service acts as proof that you have given the property owner the Notice of Hearing and a copy of the application.

If you aren’t sure which LTB Office is your local office, see the Where to Get Help section at the back of this manual.

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